How to Get Your Bond Back: A Sydney Tenant's Guide

Published 2026-08-20 · Local Guide

Bond disputes are one of the most common friction points between tenants and landlords — and most of them are avoidable with the right preparation.

Start with your condition report

Compare the property’s current condition against the entry condition report from when you moved in. This document is your reference point for what “normal wear and tear” looks like versus genuine damage or cleanliness issues.

Clean to the standard the property was handed over in

The general standard expected is that the property is returned in the same condition it was provided, accounting for reasonable wear and tear. Professional end of lease cleaning exists specifically to close this gap.

Areas that most commonly cause bond disputes

• Oven and rangehood grease build-up
• Carpet condition, particularly if pets were present
• Bathroom grout and mould
• Garden/yard maintenance, if applicable

Document everything

Photograph the property after cleaning, before handing back keys — this protects you if a dispute arises later.

If a dispute happens anyway

In NSW, unresolved bond disputes can be taken to the NSW Civil and Administrative Tribunal (NCAT). Most disputes are resolved without reaching this point.

Timing matters

Booking end of lease cleaning as soon as your move-out date is confirmed avoids the availability crunch around common lease-end periods.

FAQ

Does the property need to be spotless, or just “reasonably clean”?

The standard is reasonable cleanliness accounting for fair wear and tear — not showroom-new condition.

Can a landlord deduct bond for normal wear and tear?

Generally no — fair wear and tear is different from damage or lack of cleaning.

Should I be present for the final inspection?

This varies by agent and isn’t always required, but being available can help resolve small disputes faster.